ActivCare Support Agreement Quotation
ActivComputing offer a business designed IT support agreement known as 'ActivCare' we offer this service agreement on three service levels (Bronze, Silver and Gold) and a fourth level (Custom) option where the customer can build their own service level.

Whatever your company's requirements, ActivComputing is confident that, with our flexible approach, bespoke service level agreements, direct access to a team of highly skilled, qualified and experienced engineers, we will be able to provide you with the cover of your choice.




A summary of our agreements are as follows;

ActivComputing ActivCare IT Service Agreements

• Guaranteed response times
• Unlimited secure remote support
• Unlimited professional customer care
• Unlimited email support
• Unlimited telephone support
• Free quarterly consultancy system overview
• Anti-Virus/Internet Security definition checks
• Windows software maintenance advice and updates
• Maintenance of network user accounts – system administration
• Pre-emptive maintenance support (by telephone, email and remote)
• Scheduled preventative system maintenance
• Asset management service so you know exactly what equipment you have

You can request a quotation based on your IT equipment numbers. If you have any questions please contact us.

Simply complete the form below to receive your ActivCare quotation.

   
Your Name:
   
Business Name:
   
Tel Number:
   
E-mail Address:
   
Please provide the approximate number(s) of hardware item(s) to the best of your knowledge and we will provide your quotation based on those numbers.
   
Number of Servers: (Tower and Rack Mounted servers running a Server OS)
   
Number of Clients: (Clients are defined as Computers, Laptops, Tablets etc)
   
Additional Hours: (You can purchase additional support hours at the same rate)
   
Peripherals: (Printers, Photocopiers, Scanners, Office Machines, Projectors etc)
   
   
Additional Information:

Please use this area
to provide any further
information that may
be relevant to your quotation.
 
 
 
We have tried to develop these agreements to operate as simple and straightforward as possible, if you have any questions or don't understand any aspect we would welcome your email or telephone call.
 
Receive a call back from ActivComputing
Your Name:
Business Name:
Tel Number:
E-mail Address:
  • 3 Eden Vale, Sunderland, Tyne and Wear SR2 7NJ | T: (0191) 514 5932| E: info@activcomputing.com | We manage all of our systems including this website